Microsoft 365 admin approval

What should I do if Microsoft asks for admin approval?

1. Read the notice Your Microsoft 365 admin needs to approve Vitae before you can connect.
2. Select Copy request for your admin.
3. Send the request to the person who manages Microsoft 365 at your company.
4. Wait for that person to review the request and confirm the outcome.

Your company decides who can approve the connection. Do not keep retrying the same sign-in while approval is still pending.

How does my admin review the request?

1. The admin opens the approval link while signed in with the appropriate administrator account.
2. They review the request shown by Microsoft and decide whether to approve it for your organization.
3. They tell you when the review is complete.
4. If the link is unavailable, use the notice’s help text or contact Vitae support for assistance.

If you are the admin, the notice can offer Open approval page and Copy approval link. Use the information shown on that screen for the current request.

How do I retry after approval?

1. Return to the blocked connection in Vitae.
2. Select I have approval, retry.
3. Complete sign-in with the account you want to connect.
4. Check the resulting account status in Senders or personal Calendars, depending on what you connected.

What if I still cannot connect?

Share the exact message and error code with your Microsoft 365 admin and Vitae support at support@vitae.ai. Tell them whether you were connecting email or a calendar. Approval does not resolve every possible sign-in restriction.