Welcome to the Vitae Help Center

Whether you are placing your first candidate or building out an outbound campaign, this help center has a guide for you. Every article is grounded in the real product, so the button names and menu labels you read here match exactly what you see on screen.

How do I get help without leaving the app?

The fastest way to get an answer is the Ask Vitae panel, available on every page. Click the sparkle icon in the top-right corner of the app to open it, then select the Support tab. Type any “how do I…” question and the Support agent will walk you through it step by step.

If you would prefer to speak with a real person, just type “talk to a human” in the Support chat and the agent will connect you with the Vitae team.

What topics can I find guides for?

The articles below cover the most common workflows. Click any link to jump straight to the guide.

• ATS & Pipeline — managing candidates, jobs, pipeline stages, and interviews inside the ATS.
• Sourcing Hub — running AI-powered candidate searches and reviewing sourcing results.
• Campaigns — creating and sending outreach campaigns to candidates or contacts.
• AI Agent — using the Agent and Support tabs in the Ask Vitae panel to automate tasks and get help.

Can’t find what you need?

Open the Support tab in the Ask Vitae panel and ask your question. The support agent has access to all of these guides and can answer follow-up questions instantly.